Privacy & Cookies Policy
Last Updated: 08/11/2024

Introduction
Smirk & Scribble (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy & Cookies Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [smirkandscribble.com] (the “Site”). By using our Site, you agree to the terms outlined in this policy.

1. Information We Collect
We may collect and process the following types of information:

  • Personal Information: Name, email address, phone number, delivery address, and payment details provided when making a purchase or contacting us.
  • Non-Personal Information: Information about your device, IP address, browser type, and operating system for improving our Site’s performance.

2. How We Use Your Information
We use the information we collect for several purposes:

  • To process and fulfil orders.
  • To communicate with you, including responding to inquiries or feedback.
  • To improve our products, services, and Site experience.
  • For marketing purposes, if you have consented to receive such communications.
  • To comply with legal obligations.

3. Sharing Your Information
We respect your privacy and will not share your personal information with third parties, except in the following situations:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing and delivery services.
  • Legal Requirements: If required by law, regulation, or legal process, we may disclose information to protect our rights or the safety of others.

4. Cookies and Tracking Technologies
Our Site uses cookies to enhance your browsing experience. Cookies are small text files stored on your device by your web browser. They help us remember your preferences, understand how you use our Site, and improve our services.

  • Types of Cookies We Use:
    • Essential Cookies: Necessary for the Site to function.
    • Performance Cookies: Help us improve the Site’s performance and user experience.
    • Targeting Cookies: Track your browsing habits to deliver more relevant advertising.
  • Managing Cookies: You can control or disable cookies through your browser settings. However, disabling cookies may affect your experience on our Site.

5. Your Rights
Under UK data protection laws, you have rights regarding your personal information:

  • Access: You can request details of the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate information.
  • Deletion: You can ask us to delete your personal data in certain circumstances.
  • Objection: You can object to the processing of your data in specific cases.
  • Data Portability: You may request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at cs@smirkandscribble.com.

6. Data Security
We take reasonable measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet can be guaranteed as completely secure.

7. Retention of Information
We will retain your personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by law.

8. Changes to This Policy
We may update this Privacy & Cookies Policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to review this policy periodically to stay informed about how we protect your data.

9. Contact Us
If you have any questions or concerns regarding this Privacy & Cookies Policy or our data practices, please contact us at:

Email: cs@smirkandscribble.com

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