1. What types of greeting cards do you offer?
At Smirk & Scribble, we offer a range of unique, funny, and modern greeting cards for various occasions, including birthdays, Christmas, and special milestones. Each design features bold, comic-style art tailored for those with a sense of humour.
2. What size are your cards?
Our greeting cards are 5×7 inches, perfect for display on any mantle or desk.
3. What are my delivery options?
We offer two delivery options via Royal Mail:
- 1st Class Post: Estimated 1-2 business days after dispatch.
- 2nd Class Post: Estimated 2-4 business days after dispatch.
4. How long does it take to process my order?
We aim to process and dispatch all orders within 1-2 business days. You’ll receive a confirmation email once your order has been shipped.
5. Can I return an item if I change my mind?
Yes, we accept returns within 14 days of receipt, provided the item is in its original condition and packaging. Please note that return postage costs are the customer’s responsibility unless the item is faulty or we made an error.
6. How do I initiate a return?
Simply email us at cs@smirkandscribble.com with your order details, and we’ll guide you through the return process.
7. Do you ship internationally?
At this time, we only ship within the UK.
8. What payment methods do you accept?
We accept major credit and debit cards, PayPal, Apple Pay, and Google Pay.
9. Will my card details be secure?
Absolutely. Our website uses SSL encryption to protect your personal information. Payments are processed securely through trusted third-party providers, and we do not store any card details.
10. How can I contact customer service?
For any questions or support, please reach out to us at cs@smirkandscribble.com. We’re happy to help!
