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Welcome to Smirk & Scribble. By accessing or purchasing from our website (smirkandscribble.com), you agree to abide by these Terms and Conditions. Please read them carefully.
1. General
Smirk & Scribble (“we,” “us,” or “our”) operates this website to provide products and services to customers in the UK. By using our Site, you agree to comply with these Terms and Conditions. We reserve the right to amend these terms at any time.
2. Products
All products displayed on our website are subject to availability. We strive to ensure our product descriptions, images, and prices are accurate. However, minor variations may occur due to different screen displays or minor design changes.
3. Orders and Payment
- Order Confirmation: Once you place an order, you will receive a confirmation email summarising the order details.
- Payment: We accept credit and debit cards, PayPal, Apple Pay, and Google Pay. Payments are processed securely, and we do not store card details.
- Pricing: Prices are displayed in GBP (£) and include applicable taxes. Delivery fees will be added at checkout if applicable.
- Cancellation: If you wish to cancel your order, please contact us at cs@smirkandscribble.com as soon as possible. Orders that have already been dispatched cannot be cancelled.
4. Delivery
We offer delivery within the UK via Royal Mail:
- 1st Class Post: Typically arrives in 1-2 business days.
- 2nd Class Post: Typically arrives in 2-4 business days.
Please note that delivery times are estimates and may vary, especially during peak seasons. We are not liable for delays caused by Royal Mail.
5. Returns and Refunds
If you are not satisfied with your purchase, you may return it within 14 days of receipt, provided it is in its original condition and packaging.
- Returns Process: To initiate a return, please contact us at cs@smirkandscribble.com with your order details.
- Refunds: Once we receive and inspect the returned item, we will process a refund to your original payment method within 7 business days.
- Return Costs: The customer is responsible for return postage unless the item is faulty or an error was made on our part.
6. Intellectual Property
All content on this website, including images, designs, text, logos, and graphics, is the property of Smirk & Scribble. You may not reproduce, copy, or distribute any content without our prior written consent.
7. Limitation of Liability
To the fullest extent permitted by law, Smirk & Scribble shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or purchase of our products. This includes, but is not limited to, loss of profits, data, or business.
8. Privacy Policy
Please review our Privacy & Cookies Policy to understand how we collect, use, and protect your personal information.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: cs@smirkandscribble.com